This content was taken from our latest eBook: ‘The Future of Work: Insights from our global Engagement 101 Influencers’. To download the eBook in full. simply click here.

Russell Robinson

Director, Organization Development & Leadership

US Department of Health

Revisiting the Need for Leader Development

Over the past few decades, research has found several drivers of an employee’s engagement state.  Some of these drivers include empowerment, value, meaningfulness, authenticity, trust, creativity, culture, innovation, work/life balance, confidence and resources.  Recently, organizational development has started to conceptualize employee experience, which evolves beyond the engagement state to the employee’s life cycle within the workforce.  Through both the conceptual frameworks of employee engagement and employee experience, the key driver is the role of supervisors and leaders.  However, as practitioners put emphasis directly on employee-based resources and HR SaaS-based tools, there needs to be a renewed focused on achieving the outcomes of employee engagement and employee experience through structured leadership selection and development.

Leadership selection should start with ensuring that employees hired and promoted align with the values of the organization.  This method ensures that the organizational values are strengthened and practised, not just espoused.  Also, this shifts the focus of leadership development from focusing solely on technical capabilities to a balance with character-based aspects.  Next, leadership development should be grounded in development of leadership competencies and performance management, which should include communication, strategic planning and communication.  This process of leadership development should include all stakeholders from all levels of management and front-line employees.  This type of leadership development ensures employees are aligned to the purpose, mission and values or the organization, which aligns to employee engagement.

Additionally, this type of leadership development ensures that supervisors and managers authentically and professionally lead employees throughout their life cycles, which aligns to employee experience.

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This content was taken from our latest eBook: ‘The Future of Work: Insights from our global Engagement 101 Influencers’. To download the eBook in full. simply click here.