Podcast 27

Daniel Waite & Mark Abrahams

John Lewis & Partners


ABOUT THIS PODCAST

In this episode, we speak with Daniel Waite & Mark Abrahams, Visual Co-ordinators of the John Lewis Magna Park team.

John Lewis were highly commended in the Best Use of Technology category in the 2019 UK Employee Engagement Awards

In this Podcast we learn:

  • How to use technology to engage with a non-desk based workforce
  • To engage across a diverse workforce and drive peer-to-peer recognition
  • How employee ideas can be acted upon rapidly to improve the experience
  • How technology creates efficiencies in time to enhance both the employee and customer experience to the greater good of the business

Key Terms:

  • Employee Experience
  • Employee Voice
  • Gamification

Enjoy Episode 27 below.

     

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