This content was taken from our latest eBook: ‘The Future of Work: Insights from our global Engagement 101 Influencers’. To download the eBook in full. simply click here.

Sarah Meurer

Head of Internal Communications

Nestlé UK&I

Employee engagement has never been a more exciting space to be in. Today, we are able to influence a whole range of different work aspects: from creating a culture of belonging, designing a working environment that facilitates agile working to using AI to improve workplace efficiency.

However, I believe that two main trends will shape the Future of Work in 2020:

1. Diversity and Inclusion. The lack of diversity and inclusion in business has long been talked about, but now businesses have woken up to its innovative, commercial and reputational advantage.
Employees are now seeking a company culture where they feel comfortable to bring their whole selves to work, and want to feel a true sense of belonging. Employees are now bravely stepping forward and telling their personal stories – enabling others to do the same, and bringing to light progressive issues such as mental health.

2. “Inside-out” corporate narrative. We are living in a time of ‘People Power’ not ‘Powerful People’. where consumers are considering ‘value’ and not ‘value for money’. The employee experience inside a business is reflected in the customer and consumer experience outside of a business. Evolving your corporate narrative to become outside in, ensuring your purpose is front and centre and it addresses societal expectations of your company is key for employee engagement.

Taking advantage of these two trends in 2020 will help propel any business as we move into this exciting new world of work!

Deadline for the UK & European Awards is October 9, 2019 – Enter here.

This content was taken from our latest eBook: ‘The Future of Work: Insights from our global Engagement 101 Influencers’. To download the eBook in full. simply click here.